The Office of the University Registrar is solely responsible for filling transcript requests.
When the Registrar's Office receives an official transcript request, the student's record will be reviewed for any transcript holds, whether financial or administrative. In the case of a financial hold, the transcript will be released as required by state law, 110 ILCS 66/15. However, students are encouraged to contact Student Accounts (if enrolled) or University Collections (if not enrolled) to make arrangements to resolve the delinquency. For an administrative hold, the student may or may not be required to take action to remove the hold. If the hold is removed, the transcript can be released, and the student will be charged the transcript fee. If the hold is not removed, the request will be canceled, and the student will not be charged for the transcript or will be issued a refund if the payment has already been processed.