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3.1.37 Employee Assistance Program


The Employee Assistance Program (EAP) provides a valuable employee resource for support and information during difficult times. The EAP is a free, voluntary and confidential program that provides counseling and referral services for employees and their covered dependents. Employees wishing to utilize the EAP may access services to assist with a variety of concerns, including, but not limited to the following:

  •  Stress Management
  •  Anger Management
  •  Anxious Feelings
  •  Conflict (at work or home)
  •  Domestic Violence
  •  Elder-care Issues
  •  Family/Parenting Issues
  •  Feelings of Worry (or the blues)
  •  Financial Concerns
  •  Grief/Loss
  •  Pre/Post-natal Concerns
  •  Problems with Alcohol or Drugs
  •  Critical Incident Stress Management


Employees – Active, full-time and part-time (50% or greater) employees may participate in this program, regardless of whether the employee participates in the University's health, dental and vision coverage under the State Employee's Group Insurance Program.

Dependents – For an employee's dependent to be eligible to participate in the EAP, the employee MUST be an active full time or part time (50% or greater) employee participating in the University's health, dental and vision coverage program and have the individual seeking participation in the EAP listed as a dependent. If the employee has opted out or does not have dependent coverage, the dependent is not eligible to participate in the EAP.

All calls and counseling sessions are confidential and no information will be disclosed without written consent, unless otherwise required by law.

Accessing the EAP
Active employees and eligible dependents may contact EAP directly by calling Magellan Health Services at (866) 659-3848 or (800) 526-0844 for TTY users. The information may also be accessed on the Magellan website for locating providers by visiting https://www.magellanassist.com/default.aspx.

The University routinely makes employees aware of available EAP resources and would not require an employee to access EAP but may make it part of a voluntary agreement between the employee and the University to address matters of unsatisfactory job performance, inappropriate conduct, and/or excessive absenteeism.

For additional questions, please contact Human Resources by calling (309) 438-8311.

Initiating body: Office of Human Resources

Contact: Office of Human Resources (309)438-8311

Revised on: 11/2015

2018-12-07T11:07:54.51-06:00 2018